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Questions ?

Will the activated garment make me feel wet?

No. The two-sided inner layer in all the garments, which can be worn against the skin or over clothing, has a conductive, breathable lining on one side and a water-resistant barrier on the other to keep the skin dry.

While the components of the fabric work to keep the moisture that is added to the vest away from your skin, it is common that water drops will bead on the surface fabric of your Silver Eagle garments following activation. When this occurs, you can towel-dry or shake out any of this excess. *One of our customers contacted us with a great way to avoid this excess moisture: "After the vest is soaked, roll it in a towel to get rid of the excess. Works a treat." Scott - Spain

How long does the cooling action work?/ What do you guarantee as the time for staying cool?

Important Usage Info...

  • Do not allow a cooling vest to be worn dry if the intended use is for cooling
  • Do not allow a cooling vest to be worn wet if the intended use is for insulating warmth
  • Reactivate the cooling vest at appropriate intervals to maintain extended cooling

While we do not guarantee a particular amount of time that the vests will remain cool (it varies depending on the activity and other conditions), we do guarantee your satisfaction with the garment. Please take a moment to learn more about our guarantee.

The good thing about the fabric in our vests is that it offers subtle cooling that reduces your body temperature without setting your body in that "panic mode" that ice packs and frozen vests stand the potential to do. Freezing the vest or adding ice packs may enhance the cooling feeling but will not increase the cooling benefits.

How much will the garments reduce my body temperature?

The cooling depends somewhat on the ambient air temperature, the air flow, and the amount of humidity. In many cases it's about 20 degrees cooler under the fabric than the outside air, so it's a gentle cooling. We have hats of it also, and we use an indoor/outdoor thermometer at outdoor trade shows, and notice the temperature under the hat staying around 20-21 cel when it's in the 30's. The vests are made of the same material.

Will a vest keep you cooler if it is worn under a jacket? Also, will the cooling effect last longer if worn under a jacket?

The vest will actively cool you whether you wear it against the skin, over a T-shirt, or under any garments that offer some amount of airflow (so that the evaporation has some place to escape). If you are riding in a really dry environment, a jacket can aid in keeping the vest from drying out too quickly; however, it is not necessary for the cooling process. Please note: We suggest that you do not wear the activated vest beneath a leather jacket, as the dense fabric will prevent the evaporative moisture from escaping. This can result in poor cooling results and possible damage to your leather garment.

How much do the vests and hats weigh when they are activated? Don't they get heavy?

All of our vests are lightweight and do not gain bulk when activated. This is a result of the two kinds of polymers that compose the material's inner batting: one that absorbs water, and one that repels water. Because of this design, only the right amount of water will be absorbed to enable maximum cooling without drippy wetness.

The precise weight depends on the size and type of vest. The weight of a size large zip-front vest is less than 500 grams. The interior batting generally absorbs no more than 2 cups of water, leaving the activated vest-weight at approximately 750 grams. This would be about the same or less for the Classic Vest.

Can Silver Eagle Outfitters garments be chilled in a refrigerator?

Refrigeration will result in an initial coldness that will dissipate fairly quickly. The products are designed to provide gentle cooling for hours through evaporative cooling without requiring refrigeration, however there is no reason why you shouldn't refrigerate or use ice-water to activate your product.

Can Silver Eagle Outfitters garments be frozen? / Can I put those small frozen Ice packs that you use in coolers under my Vest?

No. Silver Eagle evaporative cooling products should NOT be frozen. Freezing temperatures can cause vascular constriction and can affect the body's ability to shed heat. Freezing the vest or adding ice packs may enhance the cooling feeling but will not increase the cooling benefits.

The good thing about the fabric in our vests is that it offers subtle cooling that reduces your body temperature without setting your body in that "panic mode" that ice packs and frozen vests stand the potential to do.

Can I embroider, sew, or silk-screen onto Silver Eagle garments?

Yes. All of our products are unaffected by the the puncturing process of adding patchwork and embroidery, as we use a specially blended batting as the core of our evaporative cooling fabric rather than crystals or gels. Additionally, all of our vests and blankets can be altered as desired without compromising their effectiveness.

Product Selection

How do I choose the size that fits correctly?

The best way to determine what size you need in any of our products is to take the appropriate measurements and compare them to the size charts available for each product.

Troubleshooting

I cannot order from your shopping cart. I get some kind of blocker when I try to add to cart...if this happens contact us and we will process your order over the phone.